Refund & Exchange Policy
We Aim To Excite Our Students Not Discourage!
Contact Us For Help
We provide piano tutorial through digital download that can be enjoyed continuously. However, due to the nature of our products we unfortunately can not accept or provide returns/refunds.
In some cases, we provide the following option... (see "Exchange" below)
If you have received a product that is defective, improperly labeled, or missing please contact us @ firstname.lastname@example.org, within 30 days of purchase, to report the error. We will gladly send you a corrected product within 3-5 business days.
Defective product - will not download/error, incomplete lesson
Improperly labeled product (custom orders) - incorrect song, incorrect key, form needed
Missing product - no downloadable link